Lumiere London LTD

What do you offer?

Lumiere London is a collection of design-led, award-winning event venues in central London, offering flexible, characterful spaces that combine architectural beauty with operational clarity. We provide both blank-canvas dry hire and fully supported event solutions, creating inclusive, thoughtfully curated environments where weddings and celebrations feel distinctive, seamless and entirely personal.

Why do you want to work with the LGBTQ+ community? 

As a business founded by a married same-sex couple, working with the LGBTQIA+ community is not a marketing decision for us - it is personal. Carlos and I established Lumiere London in 2007, long before equal marriage was law in the UK. We built the company at a time when visibility, representation and safety in professional spaces could not be taken for granted. That experience continues to shape how we run our venues today. We want couples to feel completely at ease when they walk through our doors - never needing to explain themselves, correct assumptions, or wonder whether a supplier truly understands them.

Our team is diverse, international and inclusive by design. All of our bathrooms are gender-neutral, and our language, documentation and processes are consciously structured to avoid heteronormative assumptions.

Lumiere London is a certified OutBritain member and a proud supporter of the National AIDS Trust, Pride in London and Trans in the City. Beyond weddings, we actively host and support LGBTQIA+ networks, panel discussions and community gatherings that centre inclusion, equity and representation. From a planning perspective, we also understand that LGBTQIA+ weddings are rarely formulaic. They often involve chosen family, non-traditional ceremony structures, blended cultural identities and creative reinterpretations of rituals. Our spaces are deliberately flexible and can operate as true blank canvases or fully supported environments, allowing couples and planners to shape celebrations that feel authentic rather than prescribed. Ultimately, we want Lumiere to be a place where people feel seen, respected and safe - and where celebrations reflect who they truly are.

Allyship

Although Carlos and I are part of the LGBTQIA+ community ourselves, we do not believe identity alone equates to allyship. For us, allyship is measured through consistent action, advocacy and accountability. We are a proudly LGBTQIA+-owned business, and our team reflects that commitment. We are a small team of nine: more than half of us identify as part of the LGBTQIA+ community, and the remaining team members are strong, vocal allies. Inclusion is not a statement on our website - it is visible in the people who represent Lumiere every day. Within our business, we have embedded practical measures to ensure inclusivity is operational rather than implied. This includes gender-neutral bathrooms across all of our venues, the use of inclusive and non-heteronormative language in contracts and communications, and a workplace culture that respects correct pronoun use and actively challenges assumptions when they arise.

Beyond daily operations, we support LGBTQIA+ causes through certified membership with OutBritain and active support for organisations such as the National AIDS Trust, Pride in London and Trans in the City. We attend and host community events, create space for LGBTQIA+ networking and dialogue, and use our venues as platforms for conversations around equity and representation. Allyship also means making difficult decisions when necessary. We have declined business that conflicted with our values, and we are intentional about the partners and organisations we align with. For us, allyship is not performative or occasional - it is embedded in how we hire, how we host, how we collaborate and how we show up every day.

Representation and inclusion for us are operational commitments, not aesthetic gestures. Internally, we have built a team that reflects the community we serve: as a small team of nine, more than half identify as LGBTQIA+, and the remainder are active allies. This creates a workplace culture where inclusivity is lived daily - in language, in decision-making and in how we host clients. Practically, we have implemented gender-neutral bathroom facilities across our venues, inclusive and non-heteronormative language in contracts and marketing materials, and clear internal standards around correct pronoun use and respectful communication. We do not assume roles, identities or family structures when working with couples. Our enquiry process, event paperwork and on-the-day hosting reflect that. In terms of representation within our portfolio and online presence, we are actively working to ensure that our website, brochures and social media feature diverse couples and culturally varied celebrations. Where gaps exist, we address them deliberately through styled shoots, collaborations and editorial projects that centre LGBTQIA+ couples and underrepresented identities.

We also partner with LGBTQIA+ planners, creatives and suppliers to ensure visibility is not tokenistic but collaborative. Beyond weddings, we host and support LGBTQIA+ community events, networking gatherings and panel discussions in our spaces. We are a certified OutBritain member and proud supporters of the National AIDS Trust, Pride in London and Trans in the City, and we use our venues to provide platforms for community-led conversations. Looking forward, our commitment is to continue reviewing our representation annually, expand partnerships with LGBTQIA+-owned suppliers, and maintain a zero-tolerance approach to discrimination - including declining business that conflicts with our values. Inclusion for us is not static; it requires constant attention, listening and action. Our aim is for every person who walks into Lumiere to feel that the space was designed with them in mind.